Recovery audits at Engie Belgium to deal with those errors that can never be fully eliminated
In order to find any irregularities in its accounts payable and pinpointing areas for improvement, ABBD conducted recovery audits for Engie Belgium. “When you log and process 650,000 to 700,000 accounting documents every year, it defies belief to claim they are 100 % accurate,” says Juul De Mondt, Process Improvement – Accounts Payable for Engie Belgium. “We wanted an external company, with the resources, experience and tried-and-tested methods to find them,” he explains.
The results of the various investigations proved very reassuring for Engie Belgium. “Our error percentage puts us way below the average,” Juul De Mondt says approvingly. And most of the overpayments were unused credit notes : the accounting department is not responsible for errors of this kind.
Juul De Mondt is very positive overall about the assignments ABBD has already completed, and is convinced of the benefits delivered by regular audits of this type. He also appreciates ABBD consultants’ attentiveness.